Position Title: IDIQ and Program Manager

Location: Remote or on-site at RTL Networks Headquarters, Denver, CO

Salary: $80,000 - $85,000

Status: Full-time / On-site or Remote

Clearance: Top-Secret

About Us: RTL Networks, Inc. is a rapidly growing company primarily focused on providing information technology (IT) support services and personnel to various commercial and government customers for extended-term contracts. By providing a wide array of professional services and products, we help our customers leverage technology and operate confidently in their technology environments to ensure resource predictability, security, and reliability to meet business objectives.

Summary:

RTL Networks is seeking an IDIQ and Program Manager to join our team in Denver Colorado. The IDIQ and Program Manager will be part of a rapidly growing DoD Information Technology (IT) support services team that provides a wide array of professional support services and technical products to both commercial and government customers. The IDIQ and Program Manager must be a US Citizen and have a DOD TS Security Clearance.

The IDIQ and Program Manager is responsible for managing remotely located employees on multiple, long-term programs and ensuring high quality service is provided to RTL Networks’ customers. The IDIQ and Program Manager is also responsible for the overall management of the IDIQ contract and all subsequent task orders, including the resolution of all master contract and task order performance issues. The Program Manager will oversee the activities of assigned programs, in accordance with company policies, procedures, and applicable laws, to ensure objectives are accomplished within prescribed time frames and budgets by taking on the responsibilities listed below.

Primary Responsibilities:

Essential responsibilities of the IDIQ and Program Manager include, but are not limited to:

• Develop marketing strategies to utilize existing IDIQs.
• Work with internal (and when necessary external) recruiting personnel to ensure proper staffing of all contracts.
• Work with internal (and when necessary external) proposal personnel to ensure proper, compelling and timely Task Order Request (TOR) responses.
• Assist proposal personnel with TOR responses to ensure compliant, compelling, and cost-effective responses.
• Identify TOR subject matter experts (SMEs) to assist in TOR responses.
• Identify, locate, and distribute new task opportunities to RTL employees and sub-contractors on all TOs emanating from assigned contract vehicles. The ability to articulate the TO requirements for a compliant and winning submission is necessary.
• The Program Manager develops and maintains highly effective relationships with the government contract management offices and represents the company as primary point-of-contact for the assigned contract vehicles.
• The successful candidate will collaborate with all eligible customers for any assigned contract vehicle(s), to maximize contract utilization and will provide support from the initial identification and capture of opportunities, all the way through to proposal submission.
• He/she will ensure the RTL Networks brand is highly visible and connotes high value through a dynamic presence in the market.
• Manage and support billable employees dispersed across the country (tracking hours, scheduling and timekeeping, deliverables, travel and expense reports, monthly activity reports, performance).
• Review contract(s) to identify deliverables, timeframes, funding, staff requirements, training, etc. and monitor assigned programs to ensure progress is on schedule and within the allocated budget.
• Review and consolidate activity reports provided by billable employees, and present to management.
• Maintain lines of communication between customers, employees, and headquarters staff and build productive, working relationships with government customers and provide outstanding customer service.
• Travel to meet with customers and employees, as needed.
• Work with subcontractors to ensure consistent, high-quality service is provided to customers.
• Prepare for and coordinate internal and external meetings required by the master contract and actively participates in Shared Interest Groups and industry associations.
• Ensure all relevant program documents are saved appropriately.
• When necessary, ensure incumbent employees are smoothly transitioned from the previous contractor to RTL Networks and/or hire new, qualified employees to fill vacant positions.
• Oversee and/or support special projects, as needed.

Qualifications:

• Minimum 7 years of Program Management (including subcontractor management) in a DoD environment.
• Minimum of 5 years’ experience preparing and managing proposal production schedule, to include coordinating final production, graphics, win theme and technical scope development.
• To perform the job successfully, an individual must have the following competencies:
  • Customer service (manages difficult situations; responds promptly; solicits feedback to improve service; meets commitments).
  • Interpersonal (focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; remains open to others' ideas).
  • Professional, written communication (writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs of the audience).
  • Leadership (inspires and motivates others to perform well; inspires respect and trust; accepts feedback from others; gives appropriate recognition to others).
  • Managing people (interviews and hires; provides performance feedback; solicits employee feedback; continually works to strengthen supervisory skills).
  • Program management (managing schedules, deliverable, budgets, etc.).
  • Adaptability (embraces and adapts to changes in the work environment; manages competing demands; changes approach to best fit the situation).
  • Dependability (follows instructions, takes responsibility for own actions; completes tasks on time or notifies appropriate person with an alternate plan).
  • Client-facing experience in the information technology, cyber, and/or staffing field.
  • Excellent Microsoft Office skills.

Preferred Qualifications:

• Bachelor’s degree in a relevant field
• Formal Shipley or equivalent proposal training

Working Conditions and Physical Effort

• Work is normally performed in a typical interior/office work environment.
• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• The noise level in the work environment is usually moderate.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Typical Physical Demands: While performing the duties of this job, the employee is frequently required to stand; walk; sit; bend, reach, use hands to finger, handle, or feel and reach with hands and arms.
• Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone and other office equipment. Requires normal range of hearing and vision. The employee must occasionally lift and/or move up to 25 pounds.
• Typical Mental Demands: Ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. Must understand people from all walks of life and be able to communicate effectively with them.

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Top-Secret level. US Citizenship is a requirement for clearance at this location.

NOTE:

• The applicant selected for this position must have and be able to maintain an Active Security Clearance.
• U.S. Citizenship required.
• Applicants must have a valid driver’s license for this position and will be subject to verification.
• Chosen applicants must pass pre-employment drug screening, credit review, and a criminal background check.

We are an Equal Opportunity Employer, Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity/Religion/National Origin

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